Fix a problem

Fix a problem.

Each fix starts with the simplest check and works up. Most problems are solved in the first two steps.

• No AirPrint Printers Found Seeing “No AirPrint Printers Found” when you print from iPhone? Check AirPrint support, the Wi-Fi network and router settings, in order from simplest to hardest.
• iPhone can’t find printer Your iPhone can’t find the printer, or it shows up and then disappears? Work out which problem you have, then fix it with checks from simplest to hardest.
• Print job stuck Print job stuck on “Waiting” or “Printing” on your iPhone? Find it in Print Center, cancel it, and clear the queue on the printer, step by step.

Check first

• Does my printer support AirPrint? If it doesn’t, no iPhone fix will help — check in 30 seconds
• Print a test page Find out if the printer, the connection or the file is the problem

More fixes coming: printer offline, not working after an iOS update, HP-specific errors.